LEGAL

Privacy Policy

Last updated: April 28, 2026

This Privacy Policy describes how Matthew Carpenter LLC, doing business as Ovis Digital (“we,” “us,” or “our”), collects, uses, and protects information you provide through our website at https://ovis.digital and related services.

1. Information We Collect

We collect the following categories of information:

  • Contact information you submit through forms, our chat widget, or by email — including your name, email address, phone number, business name, and any details you choose to share about your project.
  • Communications data — the content of messages you send us via email, chat, SMS, or phone.
  • Usage data automatically collected when you visit our site, including IP address, browser type, pages viewed, and referring URLs, via standard analytics tools.

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and provide the services you request.
  • Send appointment confirmations, project updates, invoices, and customer support.
  • Send promotional messages about our services — only if you have separately opted in.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

3. SMS / Text Messaging

If you opt in to receive text messages from us, the following terms apply:

  • Consent is not a condition of purchase. You can use our services without agreeing to receive SMS messages.
  • Message frequency varies. Message and data rates may apply, depending on your wireless carrier and plan.
  • You can opt out at any time by replying STOP to any message. Reply HELP for assistance, or contact us directly using the information below.
  • Categories of messages are collected through separate, distinct opt-ins: (a) customer care messages related to your inquiries, appointments, and active projects; and (b) promotional messages about new services or offers. You may opt in to one, both, or neither.

We do not sell, rent, or share your phone number or SMS consent with any third parties or affiliates for their marketing purposes. Mobile information and SMS opt-in data is not shared with third parties under any circumstances except as required to deliver the messages you have requested (for example, our SMS platform provider) or as required by law.

4. Cookies and Analytics

We use cookies and similar technologies to operate our website and understand how visitors use it. We may use third-party analytics providers (such as Google Analytics) that collect aggregated, non-identifying information about site usage. You can disable cookies in your browser settings, though some site features may not work as intended.

5. How We Share Information

We share information only with:

  • Service providers who help us operate the business (hosting, email, CRM, SMS delivery, payment processing) — under contracts that limit their use of your information to providing those services.
  • Legal authorities when required by law, subpoena, or to protect our rights and the safety of others.
  • A successor entity in the event of a merger, acquisition, or sale of business assets, in which case you will be notified.

We do not sell personal information, and we do not share phone numbers or SMS opt-in data with third parties or affiliates for marketing.

6. Data Retention

We keep the information you provide for as long as needed to deliver our services, respond to your inquiries, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time by contacting us.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. No method of transmission over the internet is 100% secure, but we work to protect your information using industry-standard practices.

8. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or limit our use of your personal information. To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe and as required by applicable law.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our handling of your information, contact us: